McLean Launches New Care Consultant Services

McLean's Care Consultant team asked "Do any of these questions sound familiar?"   


I feel confused about options for the future. Who can help me sort things out?
How can I help my aging parent remain as independent and safe as possible?
I don't even know the questions to ask.  How can I determine and meet my loved one's care needs?
Could a geriatric assessment help guide us?
I am overwhelmed by understanding the costs of services. What do Medicare and other insurances cover?
How can we plan for future costs?
What is a driving assessment?

How can I help Mom and Dad when I live so far away?
Can I get advice on healthy aging and planning ahead for unexpected life changes?

McLean Care ConsultantsYes, I replied, they are definitely questions I asked as our parents aged, my friends with aging parents ask me, and many of our callers to McLean ask. Pat Pannone, Administrator of McLean Home Care & Hospice then explained that the new McLean Care Consultation Service offerred by McLean Home Care is designed to help individuals living at in the community attain optimal independence, wellness, and quality of life.


How can Care Consultation help you? McLean has very experienced, licensed professionals, called Care Consultants, to help older individuals live as independently and safely as possible with dignity and optimal quality of life. The goal is to help clients live as independently and as safely as possible. Often this can be with services in the home and sometimes it may be best to live in another home setting. But how do you begin to look and compare? That's where the Consultant can help you. 

Families living near or far may not know what to do for a loved one challenged by changes in health, function, or memory. A McLean Care Consultant is fully focused on you and your family's specific needs, questions and concerns. We offer a full range of care consultation services from a telephone conversation to discuss your concerns, to a visit to the home to provide a comprehensive assessment of strengths and needs, care plan and service arrangement. 

The Care Consultant can help you prepare a plan of care. The plan will be based on each individual's preferences. The Consultant can monitor and reassess care and changing, as necessary. She will help you choose the right solutions for your needs. She offers cost-conscious recommendations and explains what is and is not covered by your insurance plans.

Pat Pannone RN, MPH, CMC, leads the Care Consultant Team in addition to serving as the Home Care & Hospice Administrator. She is a nurse with both a Masters in Public Health and Care Manager certification through NACCM with thirty plus years in community-based care for elders. Maggie Francoer RN, CMC, GMC has over 30 years experience in nursing, geriatrics, and 8 yrs private Case Management. Sheri Morris MSW, ACSW, LCSW, is a masters prepared licensed, certified social worker. Sheri also has 30 plus years experience in home care, assisted living, nursing home, elderly housing, and care management. Sharman French MSW, ACSW, LCSW, is also a very qualified masters-prepared, licensed social worker with over 30 years in the field plus is a certified Hospice and palliative care social worker (ACHP-SW). Barbara Bosso, RN, BSN is celebrating her twenty-fifth anniversary with McLean and has 20 plus years of care management and clinical expertise in home care. 

Care Consultant services can be a short term arrangement or be an on-going relationship for support and guidance. A Care Consultant can advocate for a client before, during and after a hospitalization, a nursing home stay, or short- term home health care services. As health care professionals, Care Consultants often recognize the need for a variety of helpful services before the client or family. A Care Consultant encourages healthy behaviors and ways to best manage chronic conditions like heart failure and lung disease.

How can you get started? Click here for the brochure. You or your family member may call McLean Come Care at 860-658-3954. The intake professional will ask a few questions about your situation. She or a Care Consultant will return your call within 24 hours with proposed next steps.