McLean Managers Adams and Cloonan Participate in Leadership Academy

Qualidigm Extends Communities of Care Focus from Reducing Preventable Hospital Readmissions for Heart Failure Patients to Include ‘All Cause’ Readmissions

Qualidigm, the consulting and research company in Rocky Hill whose mission is advancing improvement in the quality, safety and cost-effectiveness of health care, held its first “Care Transitions Leadership Academy.”  Patricia Adams, Director of McLean Home Care & Hospice and Paul Cloonan, Assistant Director of Nursing for the McLean Health Center including the Post Acute Center participated in the first phase of four-day leadership forum along with 350 other statewide health care providers March 22 and 29. “The McLean clinical leaders are intensifying efforts across its care spectrum to enhance McLean’s ongoing efforts to reduce “all cause” hospital readmissions for the population we serve. McLean has exceptionally low re-hospitalization rates. The McLean clinical team is quickly incorporating new care transition partners, clinical tools, and data mining methods from the Academy to stay at the forefront,” reports Cloonan.

McLean clinical leaders have also been active members of the UCONN/John Dempsey Heart Failure Community of Care Project for over two years. “McLean diligently incorporated Community of Care best practices to maintain low Heart Failure readmission rates with its Living with Heart Failure program that covers patients in Post-Acute Care, at Home, and in Outpatient Rehab at McLean. As a result of this intensive work, McLean Home Care’s low 22% acute hospital readmission rate, as reported on Medicare.gov Home Health Compare, is the best of any VNA in the agency’s service area for four consecutive years,” explained Adams.

The Qualidigm Care Transitions Leadership Academy offers leadership education and relationship-building opportunities toward the goal of reducing preventable hospital readmissions for all causes or disease states.  Reducing hospital rates is a key to addressing rapidly rising healthcare costs. As Connecticut’s Quality Improvement Organization (QIO) responsible for protecting the rights of all Medicare beneficiaries in the state, Qualidigm launched Communities of Care two years ago to help reduce hospital readmissions for patients with heart failure. McLean is proud to be a partner with Qualidigm in the Communities of Care project.

The preventive initiative has grown more than three-fold in the number of communities participating and their focus was recently expanded to “all cause” readmissions. The Academy curriculum supports the Communities of Care initiative, recognizing that collaboration and community team building can be effectively applied to achieve the goal of reducing preventable hospital readmissions. 

“There is already consensus among its participants from Connecticut’s health care continuum that the relationships, new processes and best practices that Qualidigm has helped us forge have been invaluable to the goal of reducing preventable hospital readmissions,” said Patricia Adams, of  McLean.

A product of the Communities of Care initiative is a series of three videos, “Heart Talk: Living with Heart Failure,” have been developed to guide providers, patients and their families in managing heart failure, plus the videos, Heart Talk: Living with Heart Failure. Qualidigm Consultant Dr. Jason W. Ryan, a cardiologist at the University of Connecticut’s John Dempsey Hospital and co-director of the UConn Heart Failure Center, assisted with content development and narrates Heart Talk. The third video is customized for patients, families and care-givers.  Collectively, these videos focus on the key recommendations that, if followed, can help patients with heart failure live a healthier life without unnecessary hospitalizations.  McLean is pleased to offer the videos. Click here.

For more information on McLean’s Heart Failure Program and ways to learn to manage other chronic diseases like COPD, click here.