Common Questions
Adult Day Care
Alzheimer's
Aquatic Programs
Hospice
Rehabilitation
Skilled Care
Post Acute Care
Independent Housing - Apartments and Cottages
Supportive Housing - The Robinson
Visiting Nurses
McLean's Adult Day Care Center
- For information about balancing work and caregiving, visit www.aarp.org/lifeguide, or www.caregiver.org.
What should I bring with me when I come to spend a day in Adult Day Care?
Nothing special, just wear comfortable clothes and walking shoes.
Can I have my father attend only one day a week?
Yes, your father can attend for as little as one day a week or as much as five days a week.
Can I drop off my father rather than pay to have McLean pick him up in their van?
Yes, many people choose to transport their loved one to our programs. Sometimes it is easier to coordinate. They drop them off on their way to work, so there is no lapse in supervision.
I am having trouble taking care of my dad's hygiene at home. Can the Adult Day Care program help me with this?
Yes, showers are available. Sometimes a person may have a shower and their clothes will be laundered while they are at the Adult Day Care Center.
Is there funding available to help me pay for my mother to attend?
Yes. You should speak with the Director of the Program, Terry Dell. Terry will provide you with a full explanation of how it works, and the forms you need to apply.
Alzheimer's
Is this a separate unit?
McLean does not have a specialized dementia unit because it offers exceptional specialized dementia care throughout the facility. All staff, who work directly with patients with Alzheimer's disease or a related dementia; nursing, CNAs, and social services staff, receive up-to-date dementia-related training and education on an on-going basis.
Are there recreational programs?
McLean offers a wide range of recreational programs, on a daily basis, to all residents of the facility. Those programs include: arts, crafts, gardening, and music, pet therapy, special guest visitors, specialized groups, out-trips, and a variety of presentations. There are also specialized sensory-related programs designed specifically for patients with advanced dementia. Residents go outside in nice weather to the beautiful gardens and the rooftop terrace.
What about family support?
McLean offers an on-site, monthly, Alzheimer’s disease and related dementia support group meeting. The group is open to both family members at McLean, and to the public.
Aquatic Programs
Will insurance pay for my class?
Generally, insurance does not pay for group water exercise classes. However, the staff can provide you with a receipt and you can submit this to your insurance company, along with a doctor's order. You may be successful. We do not do billing.
Can I sign up for part of a session?
No, but if you begin a class after the second week of a session, the fee will be pro-rated.
May I get a refund if I do not finish the session?
Once you begin a class, we cannot provide a refund.
Can I try out a class first before I sign up?
We recommend that you come and try a class first. This way you can be sure that the class is right for you.
Hospice
What happens if I need more care than my family can provide at home?
Usually Hospice care is provided in the home, but sometimes it becomes necessary to admit the patient to a hospital or extended care facility. McLean has contractual arrangements with local hospitals and facilities for symptom and pain management, terminal care and respite. McLean can arrange for this care in a facility near your home and will stay involved by guiding the facility and other caregivers regarding the patient's treatment.
McLean offers comprehensive care to patients residing in extended care facilities and other settings - the same care that is provided in patients' homes.
Is my personal physician involved with my care?
Personal physicians are encouraged to continue caring for their patients in conjunction with Hospice. Or, if the Hospice physician takes on primary responsibility, a patient's physician can be kept fully informed.
What about follow-up care for my family?
Time alone cannot heal the grief caused by loss. Hospice care for grieving families is available months before the loss of a loved one and continues through individual and group bereavement services. Professional bereavement counselors and trained volunteers offer friendship, support and understanding. During these months of adjustment, Hospice is there.
Rehabilitation
How long will my rehabilitation last?
Your length of stay depends on your needs, your goals, your medical situation, your tolerance to therapy, your rate of recovery, and the situation you have at home. For people having elective surgery the average stay for rehabilitation in our Post Acute unit is 5 to 10 days. If you are receiving care in our outpatient center, the length of treatment ranges from 3 weeks to 3 months.
How much therapy will I receive?
If you are a patient on our Post Acute unit, the number of sessions and their length depend upon your needs. Usually you will receive one or two 30-minute occupational therapy sessions each day, 5-7 days per week, and one or two physical therapy sessions 6-7 days per week. If you are receiving treatment in our outpatient center, sessions usually last 30 minutes, 2-3 times per week.
Should I wear anything special?
Make sure you have comfortable, loose clothing.
Skilled Care
- For more information about long-term care, visit the National Center for Assisted Living at www.ncal.org.
- Visit the National Association of Professional Geriatric Care Managers' site at www.caremanager.org for links to many groups focused on aging issues.
- American Health Care Association, at www.ahca.org, lists nursing facilities, assisted living and residential care providers. Also provides help choosing a care facility.
- Assisted Living Federation of America, at www.alfa.org, offers free information and referral services.
- Children of Aging Parents at www.caps4caregivers.org, is a national clearinghouse for information on nursing homes, retirement communities, elder-law attorneys, assisted living, support groups and more.
- National Family Caregivers Association at www.nfcacares.org offers care giving tips, information, education, and community outreach programs.
Do you accept Title XIX reimbursement?
Yes. Title XIX recipients are offered semi-private accommodations.
Can I bring belongings from home?
Yes. Examples of what a person might bring include pictures, a dresser, lamp, comfortable chair or a television. Rooms have a built in closet and drawer space.
Do you have a waiting list, and if yes, how does one get on the list?
Yes, there is. Obtain, complete, and return an application form. You will then receive a receipt, and your name will be placed on the waiting list.
Are there visiting hours?
Visiting hours are flexible. We encourage family and friends to visit. Check with the receptionist if you have questions.
Do you have recreation therapy programs?
Yes, we have a fully staffed department of full-time recreation therapists. Our programs include exercise programs, horticultural therapy, and outside guests.
Are religious services available?
Regular non-denominational services are offered, and local rabbis, priests and ministers often visit and conduct services. Families are welcome to have memorial services at McLean. Please contact the Chaplain at 658-3911 for details.
Do you have a hair salon?
Yes, we have a full service, on-site, hair salon.
Do you offer dental care?
Yes, we have on-site dental care.
Who will be my physician?
Many local physicians are on staff. If necessary we will assist you in choosing an attending physician.
Post Acute Care
Do you offer therapy seven (7) days per week?
Yes, except for some major holidays.
Will I have a private room?
We have private and semi private rooms, as well as suites, which are two private rooms that share a bath. Each room has a TV and a phone. There is an additional charge for a private room when one is available.
Is it a distinct unit?
Yes, we have a 29-bed short-term Post Acute unit, with a rehab gym.
Is McLean in network for my insurance?
We have contracts with most insurance carriers. We will be glad to assist you with specific insurance questions, and negotiate with any carrier.
Do you provide transportation from the hospital?
The hospital will arrange transportation to McLean.
What is the average length of stay?
People are on this unit for 5 - 10 days, usually.
Independent Housing - Apartments and Cottages
- A great site for free publications and online access to consumer, economic and health information: www.aarp.org
How long do I have to wait before I can get into one of the apartments or cottages?
The first step is to complete an application and submit it along with the $500 application fee and a health report from your physician. With the new apartments, the wait is much shorter for apartments than in the past. It is hard to predict when the type of unit one desires will be available. It is best to call and discuss your needs with the Village staff.
When my parents are no longer able to manage independently, will there be room for them in the Health Center?
Village residents have priority access to all McLean services including the Post Acute and the Long Term Skilled Nursing Units in the McLean Health Center.
Are pets allowed in the apartments or cottages?
Pets are only allowed in the cottages. There is a special security deposit, and you are responsible for cleaning up after your pet. If there are repeated complaints from other residents about your pet, you may be asked to give it up.
What happens if I run out of money while I am living in the cottages or apartments?
Residents of the Village are responsible for paying their rent when they enter McLean and into the future. Title IXX does not apply to independent housing. Some Cottage residents have special rental agreements in consideration of their special needs. McLean thus budgets a subsidy for these residents and will continue to do so in the future.
If my mother gets sick while living in the apartments, is there someone to look after her?
McLean Village residents are part of the McLean continuum and have priority access to any of McLean's healthcare programs. These programs include Post Acute Care, Rehabilitation, Home Care, Adult Day Care, Long Term Care, and more.
Supportive Housing: The Robinson
What can I bring?
Twin bed, pictures, TV, dresser, nightstand, lamps, small table, comfortable chair, and a desk are some items that people have brought. Rooms have a built in closet and drawer.
What is provided?
A twin bed, a nightstand and chair can be provided, along with all linens, and housekeeping service.
What about meals?
Three meals a day are served in the dining room. In addition a well-stocked kitchen is available for Robinson residents.
Who will do my laundry?
The unit is equipped with a washer and dryer, iron and ironing board.
Can I have a car?
Some of the people who live at The Robinson drive. An individual parking space is provided within walking distance to the main entrance.
What about shopping?
McLean has a lovely gift shop in the main lobby, and there are weekly shopping trips.
How do I get to my doctor if I don't drive?
Transportation may be available, but it is not guaranteed.
Are there nursing services available?
Yes, there are homecare services, and scheduled clinics.
Can I have a phone?
A phone can be arranged and billed privately.
Visiting Nurses
Does my Medicare pay for homecare visits?
Yes, as long as you have a physician to certify your plan of care, you are essentially homebound, and you have need for skilled medical care.
Can I get my physical therapy at home?
Yes, as long as you are essentially homebound, have a physician to certify your plan of care, and you need skilled medical care for one to seven days a week.